Organization and Nursing Values
Introduction
The
first week following my admission into the College of Nursing is still fresh in
my memory. I recall the enthusiasm and the happiness after the first
orientation session with the College administration and the satisfaction with
my progress and hard work that had brought me this far and rewarded me by
securing a place in a nursing school. While in the college, I knew my journey
towards my greatest and most respected career had just began and that’s why
when we were asked to write down our nursing values during our first lesson;
Introduction to Nursing, I found it easy since in my whole life I had known
that my call was to be a nurse. I remember identifying my values as compassion,
honesty, love for humanity, respect, self and family satisfaction and
competence among others.
The
personal values I posses developed gradually with my interaction with the
environment. When my grandfather was sick and had been admitted to a hospital
nearby in a critical, I took care of him until he passed on months later.
During that period, nurses caught my attention form the way they were
considerate to my grandfather’s situation. The compassion in there eyes as they
attended to him; giving medication, encouragement and constantly visiting him
to make sure he was happy and well. Grandfather confessed to me some day that
God had prolonged his life through the nurses. The desire to help people, the
love for humanity and self satisfaction in the work of a nurse took centre
stage in me. I promised myself to work hard and become a nurse. Today, though I
have noticed that nursing is not just about satisfaction and honesty, I still
strive to keep these values alive in me as they formed my foundation in this
profession. The personal values are important to me as they guide me in the
daily execution of my duties. I work hard to gain knowledge to keep to the ever
growing demands of the nursing profession, assist my fellow nurses in their
duties as I believe team work assists in better decision making.
This
essay seeks to address the essence of personal values in the development of
nursing career noting the application of these values in the work environment.
It will also underscore the impact of both the personal and organizational
values to the provision of services to the patients and the community at large.
Values of NSW Health
Even
though personal values have led to the development of the nursing profession,
nurses find themselves in organizations that have formed their own values and
code of ethics that the nurses have to follow while working. These are
additional values that nurses work with in their professional service. These
values are categorized by the organizations of health and seem to be similar
across the globe. The NSW Health core values under which health care providers
work including nurses are collaboration, openness, respect and empowerment
(Verplanken, 2004).
According
to the NSW Health, these core values must be demonstrated in working areas. Collaboration
encompasses the working together of nurses through understanding the best
practices that lead to achieving better results. Personal values of human
dignity and life can be promoted through the knowledge acquisition that will
enable me in upholding the best practices to promote human life. Williams, (2005).
Honesty
and compassion are part of the openness advocated for by the NSW Health. With
openness I am able to interact freely with both my colleagues and with patients
to obtain a better understanding of the patient and how to treat them using the
best intervention possible. All these
value aim at realizing that the nurses are leaders who should demonstrate
willingness to work in teams and contribute to the successful provision of
services within the work place. With my passion and thirst for knowledge, there
is great empowerment in addressing issues that relate to individual excellence
and teams within the health care facility and in making sound decisions in the
nursing fraternity.
Impact of NSW Health core values
Naden
and Eriksson, (2004) argue that each organization tends to have a specific mode
of action that identifies them. They set rules and codes of conducts that their
employees must adhere to while working. The major functions of core values and
codes of conduct are to promote a positive work environment from which best
services are offered. The values set out
by the NSW Health have great implications on the various teams within the
health care. Empowerment promotes the individual and team decisions in the
provision of services with a realization that each individual can make a
difference in the work place by maintain and promoting the culture of the
place. To the leaders, it promotes informed decision making that comes with
responsibility and accountability
Within the working environment there must be
mutual respect that will lay foundation of responsibility to performance. By
the realization of the health care givers that each human being has fundamental
rights and by respecting the rights, nurses and other health officials are able
to treat patients and fellow colleagues with dignity and care they deserve. Respect
among the individuals in the health care facility improves the workability of
the people thus with good understanding and interaction, provision of services
to the patients and the community improves. Respect from the facility
leadership to other staff members is an indication of appreciating the
contributions being made by the individual.
McCormack and McCance, (2006) noted that these values also promote open
communication between the nurses, patients and the community as a whole. With
this communication, it is possible to underscore the problems affecting
individuals thus help in improving the level of services. Openness in the
health care facility especially from the patients helps the nurses understand
the problem of the patients better thus helps them make informed decisions in
treatment. Consultations in difficult situations, helps in knowledge
acquisition and transfer and as a result improves the better service delivery.
Collaboration
among the health care providers promotes the notion that each individual is important
within the facility and by so doing it promotes good working conditions within
the facility. Collaboration has also seen the great improvement in knowledge
transfer that has enabled individuals make sound decisions in treatments and
care. Outstanding performances within the health facility where medical
practitioners have left a mark in treatment have been a result of team work. By
encouraging team work and collaboration among nurses, doctors and all the staff
within the health facility it is possible to make best treatments of diseases
thus promoting the image of the facility.
Promotion of NSW Health core value
within the health facility
In
any organization there are core values and code of conduct that guide the day
to day activities within the working environment. The health facility like any
other organizations has leaders who have the mandate to make sure that the core
values and the code of conduct are up help by the staff to the later. The
leaders have to encourage formation intra and inter departmental working groups
form which nurses and other health care givers assist one another in decision
making thus promote better health care services. I n other cases, leaders from
different facilities can be encouraged to have consultative forums to help
members keep up with the knowledge of service in this ever charging world.
Itzhaky et al (2004). In collaboration with stakeholders, they can
organize seminars that promote values and skills to encourage the health care
providers full integrate and appreciate their work
To
promote the core values of NSW Health, health leaders need to lead by example
through respecting individuals both within the facility and the community at
large. They should uphold the value to the later and incase of breaching by any
staff member, disciplinary measures must be taken. In this context, leaders
must not demonstrate and promote bias in their action as this can lead to
misinterpretations by the other staff members. Proper communication from the
leaders to both patients and health care givers will promote good understanding
of each others needs thus able to offer best services. McNeese et
al, (2004).
Through
constant assessment from both the care givers and the patients, it is possible
to evaluate the extend to which the facility is upholding the core values and
how important they are to the improvement of the facility and services. This
can be done through use of well structured surveys and questionnaires to both
nurses and patients. In this regard getting of information from patients play a
major role in ascertaining the problems affecting them an with better
understanding the nurse is able to bond with the customer.
Impact of Values on Patients and
Patient Treatment
The
ultimate goal of the health facility is promote good health and fundamental
human rights through service delivery. Personal values have a great impact on
the general professional outlook. These values are important as they promote
and influence the decisions taken by nurses and other health care givers. Well
nurtured values act as motivators to the health care givers and this has a
direct influence on the input of performance. According to Begat, Ellefsen
& Severinsson, (2005), health care givers and their acceptance of life to
all and promotion of human dignity make it easy to deal with patients of
diverse backgrounds and diseases. Openness within the health facility and the
community as a whole improves the communication between the health care givers
and the patients and by so doing creates an understanding of the two parties.
In return, decisions and treatment made is based on increased knowledge and
awareness. Being true to people around you and encouraging each other in duty
performance coupled with understanding the patient promotes confidence of the
patient in the health facility thus offering an opportunity to offer service.
The
organizational values have been instrumental in streamlining the work force in
duty performance. When these values are well cultivated in the health care
facility and with the patients, best services are offered. In this respect,
organizational values are important to the patient as they prepare the patients
to give information while within the facility by participating in the surveys
and questionnaires to give right information for the improvement of service
delivery. The information given is vital to both the patient and the care given
to them. This interaction of health care givers and the patients is a good
indication that patients desires are at heart. This will promote understanding
among the patients and their care givers thus forming a bond between them that
will then guide their nursing of the patients.
Care
givers and nurses by upholding both personal and organizational values,
improves their knowledge and understanding of the changing medical world. According
to Wright and McCormack (2001), collaborations
among the nurses and doctors help improve the knowledge base and as a result
informed decisions are made based on what is right and true to service. Forums
and seminars are sometimes seen as wake up calls to nurses and other doctors to
equip themselves with the current knowledge. Organizations can uphold their
values through continuous training of nurses to improve their knowledge and
learn new ways of treatment as such patients get best health care.
Organizational
arrangements of duties and factors that influence care procedures and promote
teamwork have always proved vital to the satisfaction of nurses and their
nursing job. Patients on the receiving end always get better services following
nurse’s satisfaction. In this case, the nurses are willing to listen to the
patients and establish patterns of behavior and treatment and in the long run
offer the best services to the patients.
Value promoting seminars and forums develop a collective identity to the
nurses and other health care givers and with the urge to change their working
formula that gives best results, establish true relationships with other staff
members and in the process improve quality of health care to the patients.
Medication
errors including wrong drugs, wrong dose and wrong intervention strategy can be
harmful to the patient. In most cases, they result in nurses or doctors working
in isolation. Patient’s specialized care for any particular need is as a result
of team work that is encouraged from the application of the organizations core
values. Encouraging and upholding of the values. Inter and intra professional
collaboration in development of skills provides a better working environment.
It has been noted that those nurses that work in groups make fewer errors in
treatment of patients compared to those who work as an independent entity.
Preparation for better professional
practice
Best nursing practice are attained through
constant preparations in both academic and social sectors. With the increasing
number of people requiring care and nursing and the ever growing old of the
nursing work force there is need to prepare adequately to meet the high demands (Youngston,
2008). There a growing lack of interest among the undergraduates in
taking up positions to offer care in adult setting.
For
better practice therefore, I require to have a mentor that will cultivate good
morals and nursing virtues in me and provide the best understanding of nursing
as a professional. The mentor will however introduce me to the organizational
values and assist my personal development as I prepare to fully engage in the
profession.
By
the collaborations between the health care facilities and the academic
institutions in encouraging students to take up positions in the workforce, I
need to work hard during those sessions to ensure that I integrate into the
system as early as possible. Professional nursing in practice is different from
the academic perspective. To be able to equip myself with data and knowledge
that will ensure a better understanding of the practice I need to work hard in
all academic interactions. This in relation to the collaborations and
cooperation among students will ensure a deeper understanding of the course McCormack, et al (2009)
I will make constant
visits to the health care facilities around to familiarize myself with the
hands on services available in the field and in the process gain courage so
that when fully integrated, I will be I a better position to offer best
services to the patients.
Conclusion
Nurses
are destined to provision of better services to the patients and improve their
health. In there quest however, there are personal values that guide them in
the selection of nursing as a profession and while in the work station, they
find organizational values which now nurture them into professionals that are
able to give outstanding results. These
personal and organizational values have a great impact on both the patients and
other health care givers. Therefore there is need for the undergraduate
students to prepare well during their academic work to gain knowledge that will
make them have minimum errors at work.
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